We Help Patients & Families

Relieving and preventing the suffering of patients of any age, at any stage of complex medical conditions that may be curable, chronic or life-limiting

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For Patients & Families

The healthcare industry is undergoing a unique transformation. Old “cookie cutter” treatment strategies are being replaced by custom care plans that meet the unique and evolving healthcare needs of seriously ill patients and their families. Nearly three-fourths of adult patients hospitalized in America suffer from multiple chronic conditions (MCC). The number of people living in long-term nursing facilities in the US is expected to double to more than
3 million by 2030.

The Center to Advance Palliative Care found that only 5% of patients accounted for a staggering 60% of healthcare costs in 2011. For more than fifteen years, PCMA has provided customized, physician-led palliative and geriatric services to patients with the most challenging medical conditions.

Services for Patients & Families

PCMA can help relieve and prevent the suffering of patients of any age, at any stage of complex medical conditions that may be curable, chronic or life-limiting. Services are provided in either skilled nursing facility or an assisted living community and are in conjunction with a patient’s primary care physician, hospitals, home health agency, and hospice agency. Services include:

  • Routine presence of a physician and/or advanced practice provider in a skilled nursing facility or assisted living community with patients being evaluated upon admission, discharge and routinely throughout their stay and as any issues may arise.
  • Board-certified clinicians internal medicine, family medicine and hospice and palliative care allowing for a customized evaluation and treatment plan for each patient and families
  • Detailed medication and case review by a staffed doctor of pharmacology to minimize polypharmacy and medication errors
  • 24/7 on-call services mean quick responses, assessments and interventions whenever patient conditions require it
  • Treatment recommendations and medication changes made after on-site assessment by a clinician are further monitored and appropriate care is given
  • Improved and effective doctor/patient and doctor/staff relationships which lead to significant reductions in hospital readmissions
  • On-site providers regularly participate in care-coordination meetings
  • Patient and family education provided by our knowledgeable staff
  • Close communication with the patient’s community primary care physician improving continuity care and ensuring a patient’s successful discharge home


PCMA’s unique services can provide several benefits to patients and their families, including:

  • Increased patient and family comfort and satisfaction
  • Improved clinical and quality of care outcomes, reduced pain and other troubling symptoms, and improved patients’ quality of life
  • Reduced diagnostic and treatment interventions and duration of stays in hospitals and nursing homes
  • Reduced emergency room visits and readmissions to hospitals and nursing homes
  • Cost savings due to less diagnostics, hospital, and nursing home co-pays

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When I call them for a Peer to Peer review they treat me very respectfully and listen very intently to what I have to say about the residents case.

Utilization Review, Brighton Rehabilitation & Wellness Center

The doctors treat me so well. They are very tuned into my needs and listen to everything I want to tell them about my health and then they do what is needed to make me feel better.

Patient, Villa St. Joseph

The Providers of PCMA are always available and I’ve never any difficulty communicating with them and they are very efficient and quick in emergency situations. If I feel something is wrong with a patient, they respect my assessment skills and judgement.

Clinical Coordinator, Villa St. Joseph